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 Great
information, great instructor. Easy to follow & start using right away.
Holly, McDonald's
Kept my interest
the whole time (not an easy task)!
Cori, Motorola
The project
management portion enlightened me by providing information to get a better
handle on projects.
Debra, Blue Cross/Blue
Shield of Illinois
Most
people don’t appreciate how challenging an administrative assistant’s job is. This
training session addresses some key aspects to those challenges in a fun, interesting,
and informative way.
Click here for a downloadable summary of the workshop.
Training
for Administrative Assistants
Influencing
Skills
One of the major challenges of an assistant’s job is that they have to
influence others (their boss, others in their department, etc.) yet they don’t
typically have the authority to make others do things. A key part of
managing their boss (and others) is therefore developing their influence skills.
This module includes an assessment and de-brief of a well respected model for
understanding others. There is specific focus in applying the model to their job
(keeping it out of the realm of theory). The discussion is fun,
informative, and extremely practical.
I enjoyed the
workshop and felt the "Amiable" style fit me to a "T" - I learned a lot about
myself.
Corlette, Pennsylvania
Hospital
...able
to apply at work and home!
Judy, Angus Chemical
Company
5 Step Model for Getting
Things Done
Excellent pointers
on project management for assistants.
Janice, CNA
Assistants need to be great jugglers! This module introduces a 5 Step Model
for Getting Things Done—giving them a practical framework for staying on track
with all the demands that come their way. An easy-to-use, customizable
Project Planning template is made available to participants to help them more
effectively plan and organize their projects. In a sense, this module is
"Project Management for Administrative Assistants", delivered in a way that is
immediately actionable with the challenging demands faced by administrative
assistants.
I
used the project plan to complete a major task due yesterday. My boss was
impressed! I am applying the lessons learned.
Ruth, Exelon
Corporation
I've
already used the Project Planning template for a retreat I'm scheduling later
this month. It works great because all of my information is in one document and
when anyone asks where we stand with things, I can just send them a copy of the
plan via e-mail. JoAnn
How to Get More Done with Less Stress
Too much to do? Too little time to do it?
Welcome to the job of an administrative assistant in the real world. This
fast-paced module is grounded in practical, real world concepts and techniques
to help your assistants stay on top of all their demands while reducing stress.
Not just another
Time Management/'How to' course. You actually gave relevant examples and ways to
become more efficient. One of the only courses I've taken that I'll
actually use the information. Thanks! Erin, DOW
Action-Packed (and
Actionable!) Day
Let's face it... Taking a group of
admins away from their work for a day is no small deal! It better be worth
it, and our growing list of satisfied participants will emphatically tell you:
It is!
A class size of
7 to 20 is ideal (though for a special event we can accommodate many more.
Call us for details on how to use this as a special event for training your
administrative assistant staff). It is an action-packed day full of ideas
your assistants can start using right away!
It was relevant to
me and my position. I was engaged 100% of the time! Eileen, McDonald's
How about a
Keynote for your Association or Group?
Do you have an upcoming conference,
association, or group meeting that needs a keynote speaker? In addition to
training your administrative
assistants in a workshop setting, we provide 40 minute to 90 minute keynotes
that can be a real highlight to your event. Contact us for details.
Part of an
Overall Curriculum for Your Administrative Team
This workshop can be customized to include additional topics relevant to your
staff. It can be an effective part of a curriculum for
training the administrative
assistants in your organization, including one or more of our
other offerings such as:
Customize the
Session Title to Fit Your Culture
Do you have a different title for
your assistant role? Some organizations customize the title to target a
specific group of their administrative team, calling it The Effective Executive
Assistant. We are happy to customize the session to fit within your
organization's culture. Give us a
call to discuss.
Tools to
"Live the Learning"
The Institute's mission is to
facilitate training that helps your administrative
assistants on the job, right away.
This session uses our innovative
Gold Sheets and
2 Minute Boosters, all with
the purpose of helping your admins live the learning.
Click here for a downloadable summary of the workshop.
Give us a
call or
send an e-mail to learn more about how
the Institute can be key part in
training
your administrative assistants!
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